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Classic Thunderbird Club International (CTCI) strives to provide the highest quality products to its members.
We stand behind everything we sell. If you are not satisfied with your CTCI purchase, you can return it for a replacement or refund by contacting the CTCI office at (562) 426-2709, within 30 days of purchase.
Current year membership dues are not refundable.
You can return or exchange purchases made from CTCI’s member store (on-line or call in orders) or items purchased at a CTCI supported event.
All we ask is your item must be new, unused and in the same saleable condition that you received it. It must also be in the original packaging, where applicable.
Before sending items back, please contact the CTCI office to arrange the return or exchange.
While a receipt is helpful, it is not necessary. If you provide the CTCI staff with your CTCI member number we’ll easily be able to look up your purchase history.
If you return or exchange a product worth more than $75 by mail, we recommend that you ship your package with a carrier that can provide tracking and insurance. CTCI is not responsible for packages lost in transit.
To return or exchange an item:
Classic Thunderbird Club International
Attn: Returns Processing # ________
1308 E. 29th Street
Signal Hill, CA 90755
There are certain situations where only partial refunds are granted:
When your return is received and inspected, your refund will be processed, and a credit will be applied based on your original method of payment (credit card, check, etc.)
On rare occasions, if your check has not yet cleared the bank, there may be a short delay until the refund is completed.
If there are any other questions, please call the CTCI office (562) 426-2709